Dominion Payroll
  • Richmond, VA, USA
  • Full Time


The HCM Payroll Implementation Specialist is responsible for being initial contact for all new clients to begin the needs assessment (statement of work for payroll and time), data collection, build out of the payroll and time systems, training and processing of the first payroll in close coordination with the client and other departments within the organization as necessary.  This position provides a positive and high quality service to all new clients onboarding with DPS and requires thorough understanding of payroll practices, processes, and applicable taxation laws.



  • Main and single point of contact with new clients during the implementation process
  • Build customized payroll and time platform (when applicable) in coordination with other services sold and other departments as necessary
  • Responsible for collection of data in order to build current year payroll to balance the new system to previous quarterly and individual payroll information
  • Communicate with other departments the status and coordinate additional product setup with implementation setup


  • Associate's Degree, college or technical school, or a CPP and two to three years payroll experience or equivalent combination of education and experience
  • Strong analytical and problem solving skills
  • Excellent time management skills
  • Equal ability to work independently and with a team
  • Excellent communication skills verbal and written
  • Strong presentation skills for online and on site client training when necessary
  • Candidate must be detail oriented and have the ability to manage multiple tasks in a fast-paced high complex and deadline oriented environment
  • Effectively handle multiple concurrent large projects
  • Must be flexible to overtime when necessary
  • Demonstrated ability to provide high level of customer service
  • Highly motivated individual that is a self-starter in a fast-paced environment that is continually changing
  • Proficient knowledge of Microsoft Office programs, advanced knowledge in Excel
  • Understand, embrace and embody DPS Core Values. These core values clearly define the DPS culture, and they must be reflected in everything we do and every interaction we have. Our core values are the framework from which we make all of our decisions. 
    • Balance: We live balanced lifestyles, caring for our families, friends, and ourselves just as much as we care for our company and our clients.
    • Teamwork: We're in this together. We respect each other, support each other, and march together towards our common goal of providing great service for our beloved clients.
    • Kindness: In all things, we lead with kindness. We foster a spirit of understanding, mutual respect, open communication and active listening with each other and our clients.
    • Integrity: We commit to the highest level of ethical standards in our work. We are open, honest and transparent as we build trust amongst ourselves and our clients.
    • Ownership: Each and every one of us takes responsibility for their contributions to our company and community.  If we don't know the answer, we find out the answer.  If we need training, we get training. 
    • Fun: Fun is not the enemy of productivity but a catalyst to it. A playful attitude fosters creativity and ingenuity in providing solutions for our clients. Laughing encourages us to be happy and provide a positive, welcoming attitude. Work isn't always fun, but that doesn't mean we can't have fun at work. 


Dominion Payroll
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